Shipping Policy

How do I check the status of my order?

You can track your order status in real time by entering the tracking code you receive on our tracking page.

When will my order be shipped?

After an order has been placed. It will be immediately sent to our fulfillment center in Bangkok where we will ship your item within 1-3 business days.

How long does worldwide delivery take?

What if my order doesn't arrive?

Please contact our support team at help@dlecto.com, or send us a message via our contact form.

How secure is my personal information?

We adhere to the highest industry standards to protect your personal information. Your credit card information and personal details are encrypted during transmission using SSL (Secure Socket Layer Technology), which is widely used by world-class websites for processing payments. Your credit card information is only used to complete the requested transaction is not subsequently stored.

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